The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The restaurants offered an impressive array of dishes, each meal paired with excellent service for a truly enjoyable dining experience.” view full review
Accessible & Friendly
“The hotel's design is welcoming for everyone, and the amenities made it easy for my family to enjoy their stay without any worries.” view full review
Relaxing Getaway
“The entire spa experience was rejuvenating, from the serene ambience to the excellent treatment options available.” view full review
Spacious Comfort
“The renovated suite was incredibly spacious, with a luxurious bathroom that added to the comfort of our stay.” view full review
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Hiking
Golf course
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Make up services
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
253 Taylor Road,
Niagara-on-the-Lake,
Canada,
L0S1J0,
Ontario
Map view
253 Taylor Road,
Niagara-on-the-Lake,
Canada,
L0S1J0,
Ontario
City landmarks
1932 Welland Canals Parkway
St. Catharines Museum & Welland Canals Centre
2.2
km
Winery
Niagara College Teaching Winery
810 m
Park
Queens Royal Park Gazebo
1.0
km
1932 Welland Canals Parkway
St. Catharines Museum and Welland Canals Centre at Lock 3
2.2
km
Golf Course
Royal Niagara Golf Course
1.0
km
Outlet Mall
690 m
Chateau des Charmes Wines
2.1
km
Park
Woodend Conservation Area
1.1
km
Niagara College Residence & Conference Center
2.5
km
Museum
Welland Canal Lookout
2.2
km
Bridge
Homer Bridge
2.5
km
Museum
St. Catharine's Museum
2.2
km
Welland Canals Parkway Trail
2.2
km
RiverBrink Art Museum
2.2
km
50 Chapel Street L2v 2c6
Lock 7 Viewing Complex
3.9
km
Park
Firemen's Park
4.6
km
Merritton Lions Club Centennial Arena
3.7
km
Farm
Holland Farms
3.7
km
758 Niagara Stone Rd
Neob Lavender Boutique
4.4
km
Skyway Bingo Hotline
3.6
km
Merritton Lions Club
3.7
km
Queenston Street Near junction with Welland Canals Parkway & George's
Homer Lift Bridge
3.8
km
Thorold Community Arena
4.1
km
Church
Bethel Baptist Church
3.9
km
Mel Swart Lake Gibson Conservation Park
4.3
km
Church
St. Thomas Aquinas Church
4.1
km
107 Merritt St
Mountain Locks Park
4.1
km
Merritton War Memorial
4.2
km
Church
Elm Street United Church
4.2
km
Nearby
Winery
Niagara College Teaching Winery
500 m
Restaurants
LIV Restaurant
0 m
253 Taylor Rd White Oaks Resort & Spa
Play Bar & Grill
110 m
253 Taylor Rd Corner of Glendale Avenue and Taylor Road
Aroma Espresso Bar in Outlet Collection at Niagara
300 m
300 Taylor Rd
The Karma Kameleon Gastropub
340 m
1 Front St N
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.5
Location
8.2
Service
8.5
Dining
7.0
Guest reviews
8.0/10
based on 6 reviews
4.5/5
based on 6094 reviews
9.2
9.2/10 based on 902 reviews
#4 of 16 hotels in Niagara-on-the-Lake based on Tripadvisor
Graham
United Kingdom,
December
2023
7.6/10
The hotel rooms were very comfortable and clean with pretty modern decor. However, it was quite cold even after switching off the AC, yet still maintained their beauty. The staff was lovely, welcoming, and extremely attentive, going above and beyond to assist us. The location was perfect-right across the street, but could use more comfortable chaises. The amenities were fantastic and everything we planned was easily accessible. The dining experience, although good and reasonably priced, had some hiccups with slow service and certain dishes not meeting expectations.
Rooms
8.0
The rooms were very comfortable, clean, and had pretty modern decor.
Service
9.0
The staff were just lovely, welcoming, and extremely attentive.
Location
7.0
The location was perfect-right across the street, but could use more comfortable chaises.
Dining
6.0
The dining experience had some ups and downs, with good but not outstanding dishes and slow service at times.
Facilities
8.0
The facilities were very nice and convenient for our needs.
Ben
United States,
November
2023
8.2/10
My stay at the hotel was a delightful experience overall. The rooms were perfect, especially for guests with kids, featuring a jacuzzi tub, fireplace, king bed, balcony, fridge, Nespresso machine, plush robes, walk-in shower, dining table, and sofa. The cleanliness was top-notch, though the room did have a slight smell of stale cigarette smoke. The service was exceptional, with all staff members being very pleasant and well-trained. The location was a bit unexpected but convenient for accessing nearby attractions and shopping areas. The dining options were good but could use some improvements in food preparation. Overall, a comfortable and family-friendly hotel at a good value for money.
Rooms
9.0
The rooms were perfect and catered well to guests with kids. The cleanliness was commendable despite a slight odor of stale cigarette smoke.
Service
9.0
The service was outstanding, with all staff members being exceptionally pleasant and service-oriented.
Location
8.0
The location, though a bit unexpected, was still convenient for exploring nearby attractions and shopping areas.
Dining
7.0
The dining experience offered good food but could have been better in terms of food preparation quality.
Facilities
8.0
The facilities offered everything needed for a comfortable stay.
Fred
United States,
October
2023
8.2/10
I had a great time at the hotel, thanks to the friendly staff and amazing rooms, although there were some issues with a noisy bathroom fan and a door that didn't close properly. Overall, it's a fantastic place to stay!
Rooms
8.0
The rooms are amazing, clean, and comfortable.
Service
7.0
The service was really helpful during our stay, but one staff member seemed a bit rude, which could be due to cultural differences.
Location
9.0
The location is perfect between Niagara Falls and Niagara on the Lake, right off the highway but not within walking distance of the town.
Dining
8.0
The dining was excellent at the Berery with delicious options, but service was a bit slow between appointments.
Facilities
9.0
The facilities are beautiful and very clean, including a hot tub and pool with no kids, but the steam/sauna is far from the massage area.
Joe
United Kingdom,
August
2023
7.8/10
The hotel had pleasant rooms with a balcony and even included a bottle of wine. The staff was amazing and very accommodating. The location was perfect between Niagara Falls and Niagara on the Lake but could have been a little cleaner. The dining experience was good but could have offered better-prepared foods. Overall, a comfortable stay with friendly staff.
Rooms
8.0
I loved the room with a balcony, and the bottle of wine was a nice touch. The decoration was minimal but still pleasant.
Service
9.0
The staff here is fantastic, very accommodating and provides good service.
Location
7.0
The hotel's location is ideal, right between Niagara Falls and Niagara on the Lake. It's convenient and close to everything.
Dining
7.0
The dining was good and fairly reasonably priced, but some dishes could have been better prepared. Overall, a decent experience.
Facilities
8.0
The facilities were beautiful and very clean, making it comfortable to sit in different areas of the hotel.
Edward
United Kingdom,
July
2023
7.8/10
The hotel offers beautifully appointed rooms with a lovely view, but there are some suggestions for improvement. The service is professional and welcoming overall, although valet service could be better. The location is convenient for exploring nearby attractions but may be further from some events. Dining options are decent but could use some improvements. The facilities are well-maintained with some areas for enhancement.
Rooms
9.0
The rooms are beautifully decorated, large, and comfortable with modern amenities.
Service
8.0
The staff is friendly and accommodating, with professional service overall.
Location
8.0
The hotel's location is convenient for exploring nearby attractions.
Dining
7.0
The dining experience is good overall but could be improved with better-prepared foods.
Facilities
7.0
The facilities are well-maintained but could use some enhancements.
Mark
United States,
June
2023
8.8/10
The hotel was clean and tidy, with convenient access to the elevator. The rooms were comfortable and compared favorably to many hotels. However, the food at the restaurants lacked taste. The staff was very attentive and made my birthday dinner special, but I would choose not to eat there again. The location was awesome, with good proximity to shopping and dining options, as well as attractions. The hotel was right across the road from an outlet mall and close to all the places we had planned to visit. The dining experience was good and fairly priced, although the taste was not the best. Glazed cakes were the highlight. The facilities were immaculately kept. It was a great stay overall with friendly staff and clean rooms.
Rooms
9.0
The rooms were comfortable and clean.
Service
9.0
The staff was very attentive and made my birthday dinner special. Room service, dry cleaning, and laundry services were available. The NPDA Christmas party was a delight.
Location
10.0
The location was awesome, with good proximity to shopping, food, and beverages, and within a good driving distance to attractions.
Dining
7.0
The dining experience was good and fairly reasonably priced, but the food lacked taste.
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